Business Analyst

A business analyst evaluates business systems, processes, data and information to improve the use of information technology and better control outcomes. The scope of the role also encompasses strategic business research and analysis in developing business plans and market research in support of an organisation's initiatives and future direction.

Business analysts need to have strong people and leadership skills. They need to be good at eliciting information from people, communicating on paper or in person, building relationships, collaborating with team members coming from different backgrounds and viewpoints.

Tasks of the business analyst will vary depending on the size of the organisation. However, some common tasks for a computer business analyst include:

• Analysing and documenting business problems across business functions and recommending solutions
• Ensuring that proposed system features and requirements meet user needs and satisfy business objectives and initiatives
• Designing processes that support business initiatives
• Developing procedures that maximise operational efficiencies while maintaining sound internal controls